Privacy Policy

Answer Inc. (the "Company") processes personal information for the following purposes. Personal information will not be used for purposes other than those stated below. If the purpose of use changes, the Company will take necessary measures, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act. 1) Service Provision and Contract Performance - Preparation and delivery of quotations - Execution and management of service contracts - Service delivery and provision of deliverables - Issuance of tax invoices and payment processing 2) Customer Management and Support - Response to customer inquiries and consultations - Delivery of service-related notices - Processing of contract modifications and terminations - Dispute resolution and complaint handling 3) Marketing and Advertising - Newsletter delivery (with prior consent) - Notification of new services (with prior consent) - Event and promotional information (with prior consent) 4) Legal Compliance - Retention of transaction records under tax law (Framework Act on National Taxes, Corporate Tax Act) - Retention of records under E-Commerce Act (where applicable)

The Company processes the following categories of personal information: 1) Required Items - Company name (corporate name) - Contact person's name - Contact person's email address - Contact person's phone number - Business registration number (for tax invoice issuance) 2) Optional Items - Department/position - Company address - Fax number 3) Automatically Collected Items (when using the website) - IP address - Cookies - Visit date and time - Service usage records - Browser information

The Company processes and retains personal information within the retention and use period prescribed by law or the retention and use period agreed upon when collecting personal information from data subjects. 1) Contract-Related Information - Retention period: 5 years after contract termination - Legal basis: Article 85-3 of the Framework Act on National Taxes (preservation of accounting books and supporting documents) - Items retained: Contracts, quotations, tax invoices, payment records 2) Customer Inquiry and Consultation Records - Retention period: 3 years - Legal basis: Article 6 of the E-Commerce Act 3) Marketing Consent Information - Retention period: Until consent is withdrawn - Immediately destroyed upon withdrawal request 4) Website Access Logs - Retention period: 3 months

As a general rule, the Company does not provide personal information to third parties, except in the following cases: 1) AI API Providers (for service provision purposes) - Recipients: OpenAI, Anthropic, Google, Perplexity - Purpose: AI-based content generation and analysis - Items provided: Data entered by customers for service provision (excluding personal information) - Retention period: According to each provider's privacy policy - Note: The Company preprocesses data to exclude personal information when using AI APIs. 2) Provision Required by Law - When there are special provisions in relevant laws or compliance with legal obligations is unavoidable

As a general rule, the Company does not outsource the processing of personal information to external parties. If outsourcing becomes necessary in the future, the Company will proceed with outsourcing contract execution and notification procedures in accordance with relevant laws. Note: The Company does not use payment gateway (PG) services and only receives payments through corporate bank transfers.

Data subjects may exercise the following personal information protection rights with respect to the Company at any time: 1) Request access to personal information 2) Request correction or deletion of personal information 3) Request suspension of personal information processing 4) Withdraw consent to provision of personal information Methods of exercising rights: - Email: info@answer.global - Phone: +82-1533-6410 - Mail: 1F, 77 Toegye-ro 18-gil, Jung-gu, Seoul, Republic of Korea The Company will notify the results of actions taken within 10 days from the date of receiving the data subject's request.

The Company destroys personal information without delay when it becomes unnecessary, such as when the retention period expires or the processing purpose is achieved. 1) Destruction Procedure - Unnecessary personal information is destroyed in accordance with internal policies and relevant laws. - Information that must be preserved by law is stored in a separate database. 2) Destruction Method - Electronic files: Permanently deleted using methods that prevent recovery - Paper documents: Shredded or incinerated

The Company takes the following measures to ensure the security of personal information: 1) Technical Measures - Personal information encryption (transmission: TLS 1.3, storage: AES-256) - Access control system operation - Antivirus program installation and regular updates - Firewall system operation 2) Administrative Measures - Minimization of employees handling personal information and training - Access authority management for personal information processing systems - Regular internal audits 3) Physical Measures - In-house server room operation (enterprise-grade security) - Access control and CCTV installation - Server room fire prevention system - Uninterruptible Power Supply (UPS) operation

The Company designates a Privacy Officer as follows to oversee all matters related to personal information processing and to handle complaints and provide remedies to data subjects: Privacy Officer - Name: Juhyung Lee - Position: CEO - Email: info@answer.global - Phone: +82-1533-6410 Data subjects may contact the Privacy Officer regarding any inquiries, complaint handling, or remedy requests related to personal information protection that arise while using the Company's services.

This Privacy Policy is effective from March 21, 2026. If the Privacy Policy is changed, the Company will announce the changes on the website at least 7 days in advance. However, if there are significant changes to the rights of data subjects, the Company will announce at least 30 days in advance and provide individual notification via email. The English translation of this Privacy Policy is provided for reference purposes only. In case of any discrepancy between the Korean original and the English translation, the Korean version shall prevail.